Best Customer Service|Recommended: YesSo far it's been a good experience!
Thank you so much for the 5-Star review, Luis! We are so happy to hear that you have had a good experience and enjoy calling Arrowood Parc your home. Sincerely, Lerner Management
Doing Good|Recommended: YesKeyona Is doing great job as property manager
Zayier, we thank you so much for this 5-Star review! Sincerely, Lerner Management
I Love ameneties, The apartment Is Very Pretty. |Recommended: YesI think there has been a lot of policy changes. Also a lot of staff changes but overall it's a good community to live in.
Maria, we are thrilled to hear how much you enjoy our amenities and the community! Thanks for taking the time to rate us. Sincerely, Lerner Management
Great Job |Recommended: YesGreat service with 24 hour maintenance. The office staff is great too!
Beshir, we are thrilled to hear how much you enjoy your home! Thanks for the rating! Sincerely, Lerner Management
Amazing Customer Service|Recommended: YesI am an Active Duty Service member and I understand all the stresses that go into transferring commands. Especially coming home from overseas. Lerner's staff, particularly Johanna Preistly, have been a godsend. I did not have to worry about anything and I had an apartment set up for me for when I arrived back in the United States. The peace of mind this afforded me was invaluable to my move. I highly recommend Lerner Arrowood Parc
Thank you for the review Michael! We're so happy Johanna was able to help you. Sincerely, Lerner Management
Nice|Recommended: YesIt's nice to stay safe and secure
Vishnuvardhan, we are thrilled to hear how much you enjoy your home! Thanks for the rating! Sincerely, Lerner Management
Property Review|Recommended: YesI enjoy living here. I like the proximity and location of Arrowood Parc Apartments. I only have two complaint is the people above me make a lot of noise at night and I can hear them. I can hear them walking around and playing music all hours of the night. The other is the water pressure in the shower - I wish it was a little stronger. In spite of that I really enjoy living here and I like the size and layout of the apartment.
We are happy to hear how much you are enjoying your home and community. The apartment layouts are very spacious and one of our favorite aspects of Lerner Arrowood Parc as well. You brought a couple items to our attention that we would like to work with you and address. Your Community Manager will be in touch with you to get a little more information. We look forward to speaking with you and improving your experience. Sincerely, Lerner Management
Don't always believe a bad review |Recommended: Yes I moved in recently and have nothing but great things to say about the community . I first investigated and talk to people before I moved in because of some of the not so great reviews . I am from Manhattan never had that experience in a apartment so far .. I had an issue with my toilet recently, where I drop something in it and I clogged .To my amazement at almost 8 PM at night they had somebody at my apartment door that was professional and fix the problem and minutes. And I lived in luxury high-rise is my whole life .. never had better service .. there are maintenance men are around all day working and cleaning the place constantly with smiles on there faces .. And the ladies that work in the office are very helpful, friendly and accommodating . The apartments are all recently renovated with nice appliances and I would recommend this place highly
Frank, we are beyond excited to share this excellent feedback with both the office staff as well as the maintenance team. It really sounds like they have gone above and beyond to elevate your experience with us. Thank you for taking the time to share your feedback and for calling Lerner Arrowood Parc your home. Sincerely, Lerner Management
Maintenance Service Rocks|Recommended: YesThe Staff here is wonderful. All I can say is Thank you for all your hard work.
Thank you for taking the time to share your experience, Nancy. We are delighted to hear how wonderful the staff is. Thank you for calling Lerner Arrowood Parc your home. Sincerely, Lerner Management
Loved the property|Recommended: YesNice Community. Friendly leasing team helped me to move here safely. Thanks to Leaner Arrowood Parc team.
Ragavender, thank you for taking the time to leave this excellent feedback. We are so happy to hear what a smooth experience you had moving into our community and we are excited to share this feedback with our team. Thank you for calling Lerner Arrowood Parc your home! Sincerely, Lerner Management
So far, so good|Recommended: YesI have only lived here for a few days but I would rate this complex higher than most other places I have lived. I like the secured buildings, size and cleanliness of the apartment, and I live on a top floor so noise is not really a concern at this point. The biggest drawback is the limited parking. Unless you keep your car parked and stay in all evening you will not find a spot later at night. I came back at 10 30pm my second night, still needing to bring a large item in, and had to park clear across the complex I wouldn't say it is the worst thing in the world, but it is quite annoying that they built in the fan to the bathroom light switch meaning you can never turn it off when in the bathroom . If you have to be in the bathroom simply getting ready in the morning, you cannot hear anyone or anything else and it probably wastes electricity . The updates are decent but apparently the last tenant already broke the microwave door handle and it was sloppily fixed which left an annoying glue mark on the handle. I can tell any fixes done to the place are not done well but I don't think I have lived anywhere with highly skilled maintenance staff. All in all, I was impressed by the cleanliness when moving in and I enjoy the space for the price
Adrienne, we are happy to hear how much you are enjoying your home and community so far! We thank you for taking the time to leave this great feedback. We are confident our maintenance team will surpass your expectations. If for any reason they do not, please contact your Community Manager at firstname.lastname@example.org and we will address the item for you. Thank you for calling Lerner Arrowood Parc your home. Sincerely, Lerner Management
Good place to visit, not a great place to stay|Recommended: YesVery convenient location. Great staff. Buildings are dated and rundown. Kitchen is absurdly small. But the rent is reasonable for what you get.
Brian, we thank you for this candid feedback. We are happy to hear you love the location and convenience of your community. We are so thrilled to share the staff feedback with the team! We are bummed to hear your feedback on the condition of the buildings as these were recently renovated. We will have your Community Manager touch base with you to see if there is anything we can do to improve your overall experience. Thank you for calling Lerner Arrowood Parc your home. Sincerely, Lerner Management
Nice apartments, but walls are to thin|Recommended: YesThe area is beautiful and the people are nice. The apartments are nice, but the walls are very thin. If you can deal with some noise from the adjoining apartments you will love Lerner.
Blaine, we are thrilled to hear how much you are enjoying your apartment home, the beautiful area that surrounds your community as well as your neighbors. It does sound like you have some noise concerns and we would like to address this for you. Your Community Manager will be in touch with you to see what options you have. Thank you for your feedback and for calling Lerner Arrowood Parc your home. Sincerely, Lerner Management
Good |Recommended: YesIn good neighborhood
Hamid, we are so thrilled to hear of your positive experience with us. Thank you for taking the time to leave a review. Our team will be so happy to hear how much you are enjoying your home. Sincerely, Lerner Management
Can and should improve|Recommended: YesThe parking space is big problem, some maintenance guy are very rude.
Sambasivam, we are sorry to hear of your dissatisfaction with the parking. We want you to enjoy your home and community and would love to speak with you directly. It sounds like you may have had an unpleasant experience with your maintenance team and we would like to address this for you. Your Community Manager will be in touch with you to address your concerns. Thank you for bringing this to our attention. Sincerely, Lerner Management